Billing

• Account Information
• Additional charges (out of bundle)
• Billing Issues
• Cost Centres
• My Bill
• Spend Controls

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Service

• Access Point Name (APN)
• My Account
• Call Divert and Forwarding
• My Service
• Multimedia Messaging Service (MMS)
• Voicemail

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Roaming

• Bolt-Ons
• Going abroad (roaming)

Disconnection

• Cancellations
• PAC/STAC Requests

Login

• Reset my Password

Barring

• Captive Pages
• Data Access & Usage

Contract

• Legal
• My Contract
• Partners
• Privacy and Security
• Renewals

Hardware

• Boostbox
• Hardware Issues
• Signal Issues
• SIMs and eSIMs

Usage

• Reporting on Usage
• Call Controls
• Data Controls
• Productivity Controls

Payments

• Making a Payment
• Payment Issues

Introducing my.plan

• Video – Accessing your invoice and charges
• Video – my.plan settings, users & contacts
• Video – Service panels
• Video – Upgrading your my.plan account
• Video – Guide to the my.plan Help Centre
• Video – Guide to Notifications

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Usage & Charges

• Video – Guide to Usage and Charges

Controls

• Video – Guide to Device Controls
• Video – How to use Spend Controls
• Video – How to use Controls

Location tracking

• Video – Understanding Location

Recruitment

• Working at plan.com

Partners

• Why partner with plan.com?