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MY BILL

Learn more about your monthly invoice.

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MY SERVICE

Find out how to stay connected, no matter where business takes you.

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MY.PLAN

Manage your account and spending with our award-winning platform.

RECOMMENDED HELP TOPICS

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ROAMING


Going abroad? Check our guide to ensure you travel without service interruption.

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USAGE


How to check your data usage, set spend caps and boost productivity with my.plan

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BARRING


Got a connection issue? Find out how to overcome data bars and other potential issues.

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CONTRACT


Discover everything you might need to know about your contract.

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DISCONNECTION


Discover all you need about changing providers.

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HARDWARE


From troubleshooting hardware issues, to replacing your handset.

Want to speak to someone?

Our award-winning Customer Support team is on-hand seven days a week. Phone lines are open from 8am to 8pm on weekdays and from 8am to 5pm at weekends.

Phone: +44 (0) 3300 88 18 18

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LIVE CHAT?

Speak to our support team directly without saying a word, with Live Chat, accessible exclusively through my.plan.

Our dedicated teams are at your service from 8am to 7pm on weekdays and from 8am to 5pm on weekends, ensuring swift assistance whenever you need it.

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OUR GUIDES

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DATA BOOSTS

Running out of data? No problem – give yourself a Boost!

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BOLT-ONS

Stay connected while staying in control of your costs.

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TARIFFS

The perfect way to stay connected and in control while on the move.

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POLICIES

Everything you need to know about your service with us.

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