How do I manage my mobile data and stay safe online?

Staying in control of data

Managing mobile data helps you:

  • Avoid unexpected costs
  • Stay secure when using apps or browsing the internet
  • Control how your employees or services access data

plan provides multiple tools in my.plan to help you manage usage and improve online safety.

Some features are only available on Gold or Platinum tariffs. See our Feature Cards for details.

Spend Controls and Data Boosts

Spend Controls

  • Limit data use to your monthly allowance.
  • Once the allowance is used, data access is blocked.
  • Set up Spend Controls in my.plan > Controls > Spend Controls.

Data Boosts

  • Buy extra data if you run out.
  • Works alongside Spend Controls: usage stops only after both your allowance and your Data Boost have been used.
  • Add Data Boosts in my.plan > Products.
  • See our Products guide for more details.

Blocking data access

You can stop all data access, or block data only when roaming.

How to block data via Data Controls:

  1. Log in to my.plan.
  2. Go to Controls > Data, Calls & Texts > Data Controls.
  3. Use the switches to turn features on or off for each user or device.

Online safety: Botnet and Malware Restrictions

Botnet Restriction

Blocks communication with harmful bot networks that could compromise your device.

Malware Restriction

Protects against threats from malicious software and keeps devices safe.

Both features are managed in my.plan > Data Controls.

Summary

With Spend Controls, Data Boosts, and online safety restrictions, you can:

  • Control costs
  • Block or allow data where it makes sense
  • Protect devices from online threats

Together, these features keep you in charge of your data and your security.