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While using plan.com services, you may have some concerns regarding your service. To help alleviate your concerns, we've compiled these guides based on some commonly asked questions regarding bills and related subjects.

  • Updating your data settings (APN)
  • How do I manage my account in my.plan?
  • How do I set up call forwarding or diverts?
  • Troubleshooting mobile service problems (signal, data, calls)
  • How do I send or receive picture messages (MMS)?
  • How do I set up and use voicemail?
  • How do I use Wi-Fi and 4G calling?
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