My Account
- Guide: Group Profiles
- Video - How to manage your account
- Primary my.plan user
- What can Partners without third-party access see in my.plan?
- What is third party access?
- How do I cancel my fixed-line, broadband or VoIP contract?
- How do I get my PAC code from you?
- Who is plan.com
- I need my PAC / STAC immediately. What do I need to do?
- What does my tariff include?
- What does PAC mean?
- How does a sharer tariff differ from a single user tariff?
- What's the difference between a PAC code and a disconnection?
- What's included in a sharer tariff?
- What does STAC mean?
- Can I switch from a sharer tariff to a single user tariff
- What's switching information?
- Can I switch from a single user tariff, to a sharer tariff?
- Where Can I View My Tariff Allowances?
- How do I get my switching information?
- On a sharer tariff, are the allowances allocated equally, between users?
- Can I swap my allowance with another user on my account?
- Will there be any downtime in my service the day I leave plan.com?
- How do I renew my contract?
- I've changed my mind and want to take advantage of my 14 day cooling off period, to cancel.
- What are the benefits of renewing my contract with you?
- When Does My Data Allowance Refresh?
- How can I obtain a PAC for someone who's incapacitated or has passed away?
- Will I get a new phone if I renew?
- How Do I Permanently Upgrade My Data Allowance?
