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  3. Billing & Payments

Billing & Payments

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  • Why can’t I see my latest invoice?
  • Video - How to download invoices
  • When Do You Take Payment?
  • How Do I View My Bill?
  • What Are 'Rental Charges'?
  • How Do I Change My Direct Debit Details?
  • What Does 'Out of Bundle' Mean?
  • Why Has My Direct Debit Payment Date Changed?
  • Why Have I Been Charged For Calls?
  • Can I Pay My Bill By Bank Transfer (BACS)
  • How Do I Add A New User To An Existing Cost Centre?
  • How Do I Create a Cost Centre?
  • Do You Accept Cheque Payments?
  • Can I View My Bill In An App?
  • Can I Switch To Paper Billing?
  • How Do I Dispute VAT Exclusive Prices?
  • How Will My Bill Be Sent To Me?
  • Do I Have To Pay VAT If I Am Not VAT Registered?
  • How Often Will I Be Billed?
  • Do You Accept Bill Payments From Third Parties?
  • My First Invoice
  • What Should I Do If I Miss A Payment?
  • Will My Billing Date Always Be The Same, Each Month?
  • What Should I Do If I Can't Afford To Pay My Bill?
  • How Is My Bill Calculated?
  • What Are Your Payment Terms?
  • Why Do You Charge Line Rental In Advance?
  • Can I Pay My Contract Value In Advance?
  • Why Would I Have A Balance Brought Forward On My Invoice?
  • How Do I Defer Payment?
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