We want to make the process of joining the plan.com network or changing between our underlying network infrastructures as seamless and pain-free as possible. The mobile connection process occurs between 11am and 5pm, so the new SIM can be activated/connected any time after 11am.
If your service isn’t connected by 6pm that day, get in touch with the plan.com Customer Service team on 03300 881818 or email us via help@plan.com, who will be able to help with any queries.
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