You'll find a range of options in my.plan that are pertinent to premium services. Our Premium Calls Restriction will apply generally to premium call services, but if you wish to be more targeted in your approach, you can select our Adult Premium Calls Restriction.
Premium rate charges can apply to information services, competition lines and the likes but the Adult Premium Calls Restriction focusses specifically on adult oriented services.
To apply the restriction, from the dashboard of your my.plan account, go to:
CONTROLS > DATA, CALLS & TEXTS > INCOMING & OUTGOING CALLS > ADULT PREMIUM CALLS > [select user] > BLOCKED¹
¹The register of adult premium call services is administered by a 3rd party provider and while every effort is made to ensure accuracy, due to the nature of adult premium telephone services, we cannot accept responsibility or liability for charges incurred by accessing services that have not been categorised correctly, or services that have been categorised incorrectly. plan.com cannot guarantee that access to all premium or adult services will be prevented by this restriction and the customer remains liable for any additional charges incurred.
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