To download a monthly invoice summary or itemised invoice, you must be a Primary my.plan user or have permission to access invoices, which are granted by the Primary my.plan user.
If you have access, your invoices can be found in the main navigation menu here:
MAIN NAV > MY ACCOUNT > BILLING & PAYMENTS > DOWNLOAD INVOICES
You can also access INVOICES through the Usage & Charges section here:
MAIN NAV > USAGE & CHARGES > HISTORIC > [MONTH]
And then select “Invoices”
We encourage you to download and store invoices safely and securely for your own reference. Invoices can be accessed on my.plan for up to 12 months, depending on your account level.
If you do not see these options, please speak to your Primary my.plan user.
**Archived as a repeat article**