Unfortunately, it is possible for a criminal to hack into your phone, to a degree.

The most commonly used method is through 'Malware'. 'Malware' or malicious software can be disguised as useful software and easily installed by you on your mobile phone. The malware It may then send your personal data (Name, Credit Card info, Passwords) to the hacker without giving you a hint. It is always recommended to install an anti-malware and run a scan once a week to check for malware. 

Through your My.plan account access we provide additional security, for your peace of mind.

We offer the ability to block access to sites that are known to contain Malware.

To allow or disallow access to websites known to contain Malware, go to:

CONTROLS > SECURITY > MALWARE > DATA CONTROL: MALWARE > ALLOWED/BLOCKED