IMEI number is the “International Mobile Station Equipment Identity”.

It is a unique identification number assigned to all mobile devices irrespective of their brand and model.

No two cellular devices in the world have the same IMEI. They are something like our fingerprints, vehicle chassis number etc. An IMEI consists of random 15 numerical digits.

To find the make, model and IMEI number of a phone via your my.plan account log in.

Go to:

CARDS > USER NAME LABEL > DEVICE INFORMATION.

How to access my.plan

To access my.plan, you must be a plan.com customer with active mobile, mbb or hosted voice services. If your services are not connected to one of our networks yet, or have been disconnected, you may not be able to access my.plan. 

In addition, you will need to be a registered my.plan user. Your primary my.plan user will have been set up as part of the contract process. If you are unsure who that is, please contact your plan.com partner or a member of our support team. Primary users can set up additional my.plan users at any time via my.plan and set their permissions.