Allowance usage notifications can be set from the dashboard of your my.plan account*.

Go to:

CONTROLS > SPEND CONTROLS> DATA/CALLS/TEXTS > UK/EU or Roaming > [select user] > SET UP > SET A USAGE NOTIFICATION AT            

We notify both the end user and the person nominated as the 'billing' contact.

To ensure notifications are sent in real time, your phone MUST be configured to our data service. Click on the guide and follow the simple instructions for your operating system, to correctly configure your handset: https://www.plan.com/apn-settings

To manage the billing contact nomination, go to:

MY ACCOUNT > COMPANY CONTACTS > BILLING & PAYMENTS CONTACT 

*Available to Gold & Platinum account users and Essential account users via an upgrade