If you want to leave a mobile network but keep your mobile number, you will need a Porting Authorisation Code (PAC). Your PAC is a unique identifier (usually nine characters long and in the format “ABC123456”) used to transfer a mobile number from one service provider to another.
If you wish to cancel your plan.com contract by removing a service (or multiple services) from our network but do not wish to transfer the number, there are two options - disconnection or Service Termination Authorisation Code (STAC).
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