Generally, renewal is offered at the end of the term of the current contract. However, subject to commercial considerations, it may be possible to renew at a point earlier in the term.
The process of renewal, as with the process of the sale, is managed by our sales partners, your account managers. In most cases, your account managers will state, at the beginning of the current term, when you will be eligible for early renewal.
Please refer to any literature sent to you previously or contact your account managers to discuss.