Check your broadband speed. Your broadband must have an upload speed of at least 300Kbps (0.3Mbps) and a download speed of at least 2Mpbs.
http://speedtest.interdsl.co.uk/
We recommend that all tests are run using a computer connected directly to your router with a wired link (ie not using a wireless connection). Ideally ensure that other devices are disconnected from the network whilst the tests conducted.
If your broadband speed is not the issue, place the Boostbox somewhere high, somewhere central and somewhere as far away from metal and windows as possible.
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