There are two types of Captive Page:

SPENDING LIMIT / OFCOM TOTAL SPENDING CAP

If you have run out of mobile data or reach your spending limit and are not connected to a Wi-Fi network, a Captive Page will trigger automatically whenever you try to access mobile data.

CREDIT CONTROL

In the unlikely event of your service being restricted due to non-payment of a bill, each service on the account is sent a Credit Control Captive Page that informs the user of the restrictions.

Best of all, it gives you all the tools and information you need to make a payment, including an online payment option that’s available 24/7 and linked to our internal systems. This means that any restrictions that are in place should be lifted shortly after the payment is received.