We offer a wide range of restrictions to prevent anyone accessing services that would incur additional costs at home or abroad and protect your account and its users.

Spend Controls¹

Manage your costs by configuring a Spending Limit. From the dashboard of your my.plan account, go to:

CONTROLS > SPEND CONTROLS > DATA/CALLS/TEXTS > UK/EU or Roaming

CONTROLS > SPEND CONTROLS > OFCOM TOTAL SPEND CAP² > OFCOM TOTAL OVERSPEND CAP > [select user] 

Access Controls³

Go one step further than managing costs by preventing access to chargeable services, activity that could pose a risk to your account's security and any activity that could distract your staff from the task at hand!

• Chargeable Activity
• CONTROLS > PREMIUM & ROAMING > [select options] > [select user or manage all devices] > blocked

• Security Threats
• CONTROLS > VISIBILITY & ACCESS > SELF MANAGEMENT > [select user]
• CONTROLS > SECURITY > [select option] > [select user] 

   

• Productivity 

  CONTROLS > PRODUCTIVITY > [select option] > [select user]

¹available to Gold & Platinum account users plus Essential account users via an upgrade

²available to new and renewing customers from 1st October 2018  

³account restrictions and permissions apply