Once your phone connects to a foreign network, we send you a text message that provides general information about roaming usage and how to stay on top of your costs.
To keep up to date with your roaming usage, keep a close eye on my.plan, which is where detailed information of your usage will be displayed - check out the Usage & Charges tab for the current month.
Set up usage type notifications¹ from the dashboard of your my.plan account. Go to:
CONTROLS > SPEND CONTROLS > DATA/CALLS/TEXTS > [select user] > SET UP
¹available to Gold & Platinum account users and Essential account users via an upgrade
PLEASE NOTE: From 1 December 2022, the €50 roaming data cap will not longer be applied to new or renewing services by default. This is due to changes in regulations following Brexit.
Please ensure that you are protected while roaming by adding a Spending Limit or Total Ofcom Spend Cap to your services.