The terms 'International' and 'Roaming' are often confused.......be careful!
For the avoidance of doubt, 'International' means activity originating in the UK¹ but directed to a destination outside the UK.
'Roaming' means activity undertaken anywhere outside the UK.
To prevent the ability to make International calls², from the dashboard of your my.plan account, go to:
CONTROLS > DATA, CALLS & TEXTS > INCOMING & OUTGOING CALLS > INTERNATIONAL CALLS > [select user] > BLOCKED
INTERNATIONAL CALLS (EXCEPT ROAMING)
International calls (except roaming) restrictions prevent a service from making international calls. This includes calls from the UK to non-UK destinations. The only exceptions to this is while roaming, the service can make calls in-country e.g. America to America, or calls to the UK while roaming e.g. America to UK.
To prevent the ability to make International calls except while roaming², from the dashboard of your my.plan account, go to:
CONTROLS > DATA, CALLS & TEXTS > INCOMING & OUTGOING CALLS > INTERNATIONAL CALLS (EXPECT ROAMING) > [select user] > BLOCKED
¹ for billing purposes, out of zone calls made when roaming are classed as International calls. Calling the USA from France, for example.
² available to Gold & Platinum account users and Essential account users via an upgrade.
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