plan.com is a business to business provider and all pricing quoted is exclusive of VAT.
During the pre-connection sales process, any prices quoted to you by your account managers, the business that brokered the sale of our Customer Agreement with you, were also exclusive of VAT.
Please refer to your records and our Customer Agreement, which was sent via email on the morning you became a plan.com customer.
In the event of a dispute, please contact your account managers, directly.
Article is closed for comments.