Through your my.plan account access, it's possible to securely notify us of a change of bank details.
From your dashboard, go to:
MY ACCOUNT > BILLING & PAYMENTS > MANAGE DIRECT DEBIT > SIGN DIRECT DEBIT [change details] > APPLY
We also offer a range of payment dates, once we have successfully taken your first bill payment by Direct Debit.
Please call our Customer Service team on 03300 881818 or write to us via email@example.com for further detail.