If you're considering renewing your contract with plan.com, you will be delighted to know that the process is smooth and hassle-free.

This guide will help you understand the right time frame for renewal, the benefits you will enjoy, the options available for change, and the requirements for re-consideration if you choose not to renew your contract.

When Can I Renew My Contract?

The terms of your contract, including renewals, are managed by your Account Manager. You Account Manager is employed by the organisation which brokered your contract with plan.com and they control the terms of your renewal, including when the process may begin.

What if I Decide Not to Renew My Contract?

If, for any reason, you decide not to renew your contract, we advise contacting the plan.com team at your earliest convenience at help@plan.com to determine the next steps.

Communication with the team will ensure a seamless transition process and avoid any unexpected disruptions to your service.

What Can I Change When Renewing My Contract?

Renewing your contract provides a great opportunity to reassess your current tariffs based on your needs. You can make changes to your current tariff and package levels to suit your updated preferences and usage patterns.

Will I Receive a New Phone When Renewing My Contract?

Receiving a new handset when renewing a contract is a common practice, but it can depend upon the particular renewal tariffs you choose with you Account Manager. Some options may offer a new handset, while others might not. Your eligibility for a new phone will be discussed with you during the renewal process with your Account Manager, our partner.

Benefits of Renewing Your Contract

Renewing your contract provides you not only with continued exceptional service but also various benefits tailored to your needs. You get to enjoy the updated technology if choosing a plan which includes a new handset.

You can take advantage of the opportunity to reassess your requirements and choose a plan that better matches your current needs. Additionally, renewing your contract often comes with value-added services that improve your overall experience.