Welcome to the complete guide to WiFi & 4G Calling on plan.com. Whether you're a novice or a tech expert, this consolidated guide will answer your most burning questions about this money-saving feature.
What is WiFi & 4G Calling on plan.com?
WiFi & 4G calling is a service supported by plan.com that allows you to make and receive calls over WiFi and 4G networks. This is especially beneficial when you are in an area with weak cellular coverage, as you can rely on a strong WiFi or 4G connection instead.
Can I use this service?
Yes, using WiFi & 4G calling on plan.com is available to all our customers. However, it's important to remember that your phone must be compatible with the service.
Is my phone compatible?
Many modern devices are compatible with our WiFi & 4G calling service. To check, we suggest visiting the manufacturer's website or your handset's connectivity settings. If your phone supports WiFi and 4G calling, it should be compatible.
Do I have to register?
No, you don't have to register to access WiFi & 4G calling on plan.com. If your device is compatible, the service should function seamlessly once enabled in your settings.
How to make a WiFi & 4G call?
Once WiFi & 4G calling is enabled on your device, you can proceed as you would with standard calls. The only difference is that it uses your phone's connection to a WiFi or 4G instead of cellular networks.
Do I get charged for these calls?
WiFi & 4G calls are included in your standard plan in most cases, and you won't be charged extra for using this service. Nonetheless, remember that charges will apply as normal if you exceed your allocated minutes within your plan.
Do you have a WiFi & 4G calling app?
Currently, we don't provide a dedicated WiFi & 4G calling app. Instead, you can just use your regular phone dialler to make these calls, and your device will automatically switch to WiFi or 4G networks where available.
What restrictions come with WiFi & 4G calling?
The use of WiFi & 4G calling might come with certain limitations. For one, not all devices support this feature. Secondly, the quality of the call depends on your network connectivity. If the WiFi or 4G signal is weak, the call quality might be reduced.
What if my WiFi & 4G calling service stopped?
If your WiFi & 4G calling has stopped working, it may be because of issues with your internet connection or network settings. We suggest restarting your device, re-enabling the WiFi calling feature in your settings, and checking your internet connection. If the issue persists, please get in touch with our customer service team who will be glad to assist you.