Multimedia Messaging Service (MMS) allows you to send and receive pictures and videos, audio files, and text over 160 characters using your mobile device. It makes communicating with friends, family, and colleagues more enjoyable and interactive.

Please note: MMS are only available to plan.com customers connected to the O2 network. 

Will you be charged for receiving an MMS?

The beauty of MMS is that you won't be charged for receiving them. Therefore, you can enjoy exchanging multimedia texts with your friends and family members at no cost on your end.

How much are the charges for sending an MMS?

Sending an MMS does come with a charge. It's always helpful to be sure of the costs associated with sending multimedia messages. Please see our Pricing Guide for MMS charges. 

Managing your MMS Usage

It’s important to manage your MMS usage so you're not caught out by larger-than-expected bills. You can easily keep track of your MMS usage through your online account. my.plan puts you in full control of your usage and expenses.

Changing your MMS Settings

Sometimes, you might need to adjust your MMS settings to ensure everything works smoothly. For instance, your device might require you to update your settings to send or receive a particular form of MMS. While this might sound technical, it is generally a straightforward process.

You can typically find the right settings in the Network Settings or Cellular Network Settings section of your device's Settings menu or app.

MMS troubleshooting

MMS are only available to plan.com customers connected to the O2 network. 

MMS require that you are correctly configured to the plan.com APN. For more information, please take a look at our help guide on APN settings.