At plan.com, we offer our users the ability to monitor and manage their expenses with different services through a feature called Spend Controls.
Spend Controls provide checks and balances on your account's spending pattern in real-time, helping you avoid unexpected charges on your bill. It's like having a personal alert system that keeps you updated on your spending.
Productivity Controls versus Spend Controls
Sometimes, Spend Controls may be mistaken for Productivity Controls. It should be noted that while they work hand in hand, Productivity Controls and Spend Controls are quite different.
Productivity Controls allow you to block usage of particular services, while Spend Controls limit the cost of using those services.
How to Manage your Spend Controls
Managing your Spend Controls is straightforward and user-friendly with plan.com.
To get the most out of your Spend Controls, you need to understand how to set them effectively. Spend Controls can be adjusted to set limits for different communication services such as calls, SMS, and data usage.
You can manage and adjust this by yourself on the my.plan online portal.
- From the platform homepage, hover over the Controls tab in the top navigation menu.
- Open the Spend Controls sub-menu and select the type of Spend Control that you would like to implement.
- You are shown possible Spend Controls for the given type of service, use the Edit button beneath the given Spend Control that you would like to configure to modify your current Spend Control or set a new one.
How to Block Access to Chargeable Services and Calls
Another important feature that complements your Spend Controls is the ability to block access to chargeable services and calls. This feature is considered a Productivity Control and allows you to entirely block access to payable services, further reducing the chances of unwanted costs.
This is especially handy if you are trying to avoid incurring charges from specific services such as premium rate calls, international calls or mobile data.
Notifications of Service Restrictions
Should your spending reach the set limit in any of the controlled areas, plan.com will notify you. If your service is barred due to the breaching of the established Spend Controls, you will also be alerted.
Our goal is to ensure you are adequately informed about your service usage and spending progression. In summary, Spend Controls are an essential tool for effectively managing your expenses on plan.com.
They offer up-to-date financial management of your telecom services and together with Access Controls, provide a comprehensive solution for the efficient management of your charges. Rest assured that plan.com is committed to keeping you in full control of your spending and usage.